At EvoTech, you can choose from the following secure payment options:

PayPal

Pay quickly and securely using your PayPal account, including Direct Debit or credit card.

Once payment has been successfully completed, your order will be processed immediately.

Credit Card

We accept Visa, Mastercard, and American Express.

Your card will be charged immediately after completing your order.

That is the EvoTech VIP Club membership fee. It is $29.99 per 28-day billing period and shows on your statement as shopevotech.co.

The membership was added to an EvoTech order and gives you free shipping with no minimum, member pricing across the catalogue, priority dispatch, access to member-only products and our 100% Satisfaction Guarantee.

If you would rather not keep it, you can cancel in about a minute and you will not be charged again — see How do I cancel my membership? below.

This happens more often than you would think. The membership is selected at checkout, and it is easy to move past that step quickly when you are finishing an order.

The price, the renewal period and any trial were shown on the checkout page before payment, and repeated in your order confirmation and welcome emails. Searching your inbox for EvoTech will usually bring them up.

If you do not want to keep it, you can cancel straight away and there will be no further charges. You do not need to give us a reason.

Fastest way — the members' portal. Go to cancel.shopevotech.com, enter your membership email, and we will email you a one-time access code. You can then cancel from your account page. This takes effect immediately.

You can also use the Membership Cancellation form, call +1 (866) 359-4999, or email info@shopevotech.com. Phone support is available Monday to Friday, 9:00 a.m. to 9:00 p.m. EST, and Saturday, 9:00 a.m. to 6:00 p.m. EST (closed Sunday). Email support is available 24/7.

Whichever route you use, submit it before your next scheduled charge to avoid that charge.

The membership is $29.99 per 28-day billing period, charged automatically to the payment method you used when you joined, until you cancel.

The exact terms that apply to your membership — the price, any trial period, and when your first payment falls — were disclosed at checkout before you paid and are repeated in your welcome email.

Charges appear on your statement as shopevotech.co.

• Free shipping on all items, regardless of order amount
• Access to all products at discounted member pricing
• Priority shipping
• Access to exclusive member-only products
• Our 100% Satisfaction Guarantee, subject to the return and refund terms published on this site

Benefits are subject to availability. Priority shipping does not include express or upgraded delivery unless we expressly state otherwise.

Membership fees already charged for a current or completed billing period are not automatically refunded, and are not prorated for unused days, except where required by applicable law.

That said, if you believe you were charged in error or something went wrong with your membership, please contact us on +1 (866) 359-4999 or at info@shopevotech.com. We look at these case by case and would much rather resolve it with you directly.

Cancelling always stops future charges immediately.

Your membership and its benefits stay active until the end of the current paid 28-day period. After that the member collection closes and you will not be charged again.

If you cancelled during a trial period, your benefits end when that trial ends and no membership charge is taken.

A genuine EvoTech membership charge is $29.99, shows as shopevotech.co, and is linked to the email address you used on your EvoTech order.

If you are not sure, please contact us first — call +1 (866) 359-4999 (Monday to Friday, 9:00 a.m. to 9:00 p.m. EST; Saturday, 9:00 a.m. to 6:00 p.m. EST; closed Sunday) or email info@shopevotech.com (24/7). We will look up the account, confirm exactly what you are seeing, and cancel it on the spot if that is what you want.

We can usually resolve this the same working day, which is considerably faster than a bank dispute.

Delivery consists of two phases:

• Processing time: 1–2 working days (order verification, quality checks, and packaging)
  
• Delivery time:
  United States: approximately 4–7 working days
  Outside the United States: approximately 5–8 working days
  

Please note: During peak periods (e.g., Black Friday or Christmas) or due to customs clearance, delays may occur.

• Free Standard Shipping on orders over $45 (including tracking)
• Standard Shipping: $5.95 (including tracking)

Prices listed on the product pages include all applicable taxes and other price components for orders within the United States.

If you live outside the United States, import VAT, sales tax, and/or customs duties may apply.

These charges vary depending on the destination country and are beyond our control.

Yes, changes or cancellations are possible if you contact us within 24 hours of placing your order.

Please make sure to contact our customer service team within 24 hours via email at: info@shopevotech.com

After this period, changes or cancellations are no longer possible as the fulfilment process begins automatically.

• In many cases, it is possible to redirect the parcel to the correct address — please contact us by email as soon as possible.
• If an incorrect address was provided, a refund can only be issued once the parcel has been returned to us.

Yes. You have the right to withdraw from your order within 30 days of receiving the goods.

1. Please contact us via the contact form or by email at: info@shopevotech.com
2. You will receive all further return instructions by email.
3. Returns must be sent to our international returns centre.

Return shipping costs are borne by the customer unless there is a product defect or shipping error.

• Returns are only accepted if the product is unused and in perfect condition.
• Multipacks: If the outer seal or packaging has been opened, the right of withdrawal does not apply

Refunds will be issued within 14 days of receiving the returned goods, using the original payment method.